Terms of Service

Last updated: October 23, 2026

1. Agreement

Lack of knowledge of this document does not exempt you from compliance with the terms established herein, and any breach derived from them shall remain under your sole responsibility. If you do not understand the language in which these terms are written, Unlimited Claud shall not be held responsible. Furthermore, these terms shall be considered automatically accepted upon joining the server or using any of our services.

Unlimited Claud reserves the right to modify these terms and conditions at any time and without prior notice.

2. Services

Unlimited Claud provides digital products, licenses, dedicated deployments, subscriptions, and related services.

Access to the Unlimited Claud platform and its premium features is provided as a paid digital service under a limited, personal, non-transferable and revocable license granted for the applicable period. Any payment is for access to our own platform and software features — it is not the sale or resale of any third-party product, and it does not transfer ownership of any software, model, or infrastructure.

Certain advanced features — including Multi-Agent (Multiagente) and uncensored models — are exclusive to the Pro+ plan and are not available on the Free, Basic or Pro plans. The availability of specific models and features may change at any time.

Context windows are never guaranteed: no model is promised a 1,000,000-token (1M) context. The maximum context — how much text a model can take into account at once — is determined entirely by each underlying model and its provider, not by Unlimited Claud. Some models do not offer a 1 million token context window at all, and many offer considerably less. Any context figure shown anywhere on this site, in marketing or promotional material, in a model's name, in a plan description, or in support communications is a best-case maximum for the specific models that support it — never a guaranteed minimum, and never a promise that it applies to every model.

Context windows, limits and quotas may be modified, reduced, capped, restricted or removed at any time, at our sole discretion and without prior notice, including for capacity, cost, stability, abuse-prevention or third-party provider reasons. The absence of token caps on usage refers to our own usage limits and does not mean that every model offers the same, a large, or an unlimited context window. No refund or compensation is owed for a change to, or a difference in, any model's context window.

We reserve the right to:

Modify services.
Temporarily suspend features.
Remove functionalities.
Update systems.
Cancel products or services.

We do not guarantee permanent availability, uninterrupted operation, full compatibility with all systems, or continuous error-free access.

Interruptions may occur due to:

Maintenance.
Updates.
Technical issues.
External attacks.
Infrastructure failures.
Third-party failures.

3. Payments and Access

All payments must be made using payment methods accepted by Unlimited Claud.

A payment grants the user a limited, personal, non-transferable and revocable license to access the Unlimited Claud platform and its included features for the period associated with the purchased plan. The user is paying for access to our platform, not for ownership of any software, model, or third-party product. Access automatically ends when the paid period expires unless renewed.

Your account, subscription and access are strictly personal and non-transferable. Selling, transferring, lending, renting or sharing your account, login credentials or subscription — or allowing several people to use a single paid subscription without each paying for their own — is prohibited and treated as abuse. If we detect account or subscription sharing, transfer, credential sharing, or use of a single paid plan by multiple people, we may, at our sole discretion and without prior notice, immediately suspend or terminate the account and revoke the plan and all access, without any refund of the current or remaining period and without compensation of any kind.

By making a payment, the user confirms that:

They are authorized to use the selected payment method.
They understand they are paying for time-limited access to the Unlimited Claud platform.
They accept all prices and conditions established.

Unlimited Claud is not responsible for money sent to incorrect addresses, wrong wallets, human errors during payment, incorrect payment amounts, third-party fees, or losses caused by user mistakes.

Payments may be processed in cryptocurrency through third-party payment providers. You are solely responsible for sending the correct amount to the correct address and for any network or gas fees. Due to the volatility of cryptocurrencies, the value of a payment may change between sending and confirmation; payments are credited based on the amount actually received and confirmed on-chain, and no refund or adjustment is issued for exchange-rate fluctuations, under- or over-payments, late confirmations, or transfers sent to incorrect addresses.

Unlimited Claud may change its prices, plans, features and quotas at any time and at its sole discretion. Price changes do not affect a period you have already paid for; they apply to any subsequent purchase or renewal. Continuing to use the services after a change takes effect constitutes acceptance of it.

All transactions are final unless explicitly stated otherwise.

4. Refund Policy

Due to the digital nature of our products and services, all sales are final and non-refundable.

Refunds will NOT be issued for:

Change of mind.
Lack of knowledge about the product.
Failure to read the description before purchasing.
Problems caused by the user's configuration.
Payment errors.
Transfers sent to incorrect wallets or addresses.
Suspensions or bans resulting from rule violations.
External incompatibilities outside our control.

In exceptional cases, Unlimited Claud may consider a partial or full refund solely at our discretion. We reserve the right to deny any refund request without providing additional explanations.

Any dispute, chargeback, or payment reversal made without contacting us first may result in:

Permanent suspension.
License revocation.
Blacklisting.
Restriction from future purchases.
Legal action if applicable.

5. Maintenance and Service Availability

Our services may enter maintenance, updates, or technical repairs at any time. A reasonable maintenance period of approximately 2 to 3 days is established for:

Infrastructure improvements.
Bug fixes.
Updates.
System optimization.
Platform protection and security.

During this period, no refunds will be issued.

However, if a service remains:

More than 50% inaccessible, or
Completely unusable for the user outside the reasonable maintenance period,

the user may request compensation or a proportional refund only for the lost service time. Compensation may be provided through:

Service extensions.
Internal credits.
Partial refunds.

Unlimited Claud will determine the appropriate compensation method on a case-by-case basis.

6. User Responsibilities

The user agrees NOT to:

Abuse our services.
Attempt to breach systems or security.
Use exploits or vulnerabilities.
Distribute malicious content.
Use our services for illegal activities.
Attempt reverse engineering.
Clone, copy, mirror, rehost or create a derivative of the website, platform, interface or its endpoints.
Access the platform through unofficial, modified or custom clients instead of the official website, VS Code extension and CLI, or build, run or distribute any custom client, bot, wrapper or integration against our private or internal endpoints without our prior written permission.
Probe, scan, exploit or take advantage of any vulnerability, bug, misconfiguration or undocumented behavior of the platform.
Damage the reputation of the service or community.

The user is fully responsible for all activity conducted through their account, license, or access.

Any abuse of a vulnerability, bug or misconfiguration — including cloning or rehosting the platform, reverse-engineering it, or using unofficial / custom clients against our endpoints instead of the official website, VS Code extension and CLI without our prior written permission — is treated as a serious security violation and abuse of the system. It may result in the immediate ban and termination of your account and revocation of your plan and all access, without any refund and without prior notice, in addition to any legal action that may apply.

Any attempt to deceive, scam, mislead, social-engineer or defraud a member of the Unlimited Claud team — or a member of any reseller's team — is strictly prohibited. This includes lying to obtain access, plans, codes, refunds or support you are not entitled to, faking payments or proofs, impersonating staff, resellers or other users, or any other dishonest attempt to gain an unfair advantage. If we detect any such attempt, we may, at our sole discretion and without prior notice, immediately freeze, suspend or permanently delete the account and revoke the plan and all access, without any refund of the current or remaining period and without compensation of any kind. The attempt alone is sufficient — it does not need to succeed.

7. File Uploads

Our platform allows uploading code and text files for AI analysis. To ensure platform security, only the following extensions are permitted:

✓ Allowed extensions

.py, .html, .htm, .php, .css, .js, .ts, .jsx, .tsx, .json, .xml, .md, .txt, .csv, .sql, .sh, .bash, .yml, .yaml, .toml, .ini, .cfg, .conf, .env, .c, .cc, .cpp, .h, .hpp, .java, .kt, .go, .rs, .rb, .lua, .r, .swift, .dart, .vue, .svelte, .scss, .sass, .less, .graphql, .prisma, .proto, .dockerfile, .gitignore, .editorconfig, .eslintrc, .prettierrc, .tf, .hcl, .cmake, .makefile, .mk, .bat, .ps1

✕ Blocked extensions

.exe, .jar, .msi, .dll, .so, .dylib, .bin, .com, .scr, .pif, .vbs, .wsf, .reg, .cab, .inf, .sys, .drv, .ocx, .cpl, .apk, .ipa, .deb, .rpm, .dmg, .iso, .img, .vhd, .vmdk, .class, .pyc, .pyo, .wasm, .o, .a, .lib, .obj

Any file that is not plain text/code will be automatically rejected. Files are limited to 500 KB per file and a maximum of 5 files per message. A security validation is applied to detect disguised binary content. Failure to comply with these rules or attempting to bypass security filters may result in account suspension.

8. Product Reselling

Reselling Unlimited Claud products, licenses, or services is allowed.

This does not include API keys or API access, which are strictly personal, single-user and non-transferable and may never be resold or shared — see Section 10 (API Usage, Fair Use and Abuse).

The reseller is fully responsible for:

Their customers.
Support provided.
Payment management.
Issues arising from reselling activities.

Unlimited Claud is not responsible for conflicts between resellers and end customers.

9. License Usage

Licenses provided by Unlimited Claud are granted, not sold.

We reserve the right to:

Revoke licenses in cases of extreme fraud or severe system abuse.
Limit activations.
Modify validation systems.
Suspend access if the stability or security of the service is compromised.

10. API Usage, Fair Use and Abuse

Access to the Unlimited Claud API and any API key (prefix ntl_live_) is strictly personal, single-user, non-transferable and non-sublicensable. Notwithstanding Section 8, API keys and API access may not be resold, rented, shared, pooled, or otherwise made available to third parties, and may only be used by the individual account holder to whom they were issued.

The following constitute API abuse and are strictly prohibited:

Reselling, renting, sublicensing or otherwise commercializing your API key or API access to third parties.
Sharing a key or account across multiple users, clients, applications, servers or organizations.
Using multiple accounts, keys, emails, IP addresses or proxies to circumvent rate limits, quotas, plan restrictions or abuse detection.
Sending an abnormal, automated or suspicious volume of requests, or an excessive number of requests per minute beyond the limits of your plan.
Bulk scraping, harvesting, mirroring or redistributing model outputs at scale.
Embedding the key in client-side, public, or distributed code where it can be extracted by others.
Using the API to build, train, or operate a competing or derivative service, or to resell the models' output as a commodity.
Attempting to bypass, disable or evade quotas, rate limits, brand-protection, identity, or safety filters.
Any use for illegal, fraudulent, abusive, harassing or otherwise prohibited purposes.

We continuously and automatically monitor request metadata (volume, rate, IP, model, status — never your content) to detect abuse and protect the platform and its users.

If we detect API abuse — including any of the activities above, reselling, multi-user sharing, or anomalous / suspicious request patterns — we may, at our sole discretion and without prior notice:

Immediately revoke any or all of your API keys.
Suspend or permanently terminate your API access.
Revoke, downgrade or cancel your plan and your entire account access.
Block the associated IP addresses.
Blacklist you from future purchases.

Any such suspension, revocation, downgrade or termination for abuse is applied without any refund of the current or remaining subscription period, and without compensation of any kind. The determination of what constitutes abuse is made solely by Unlimited Claud.

11. Intellectual Property

All content provided by Unlimited Claud, including:

Software.
Code.
Designs.
Logos.
Branding.
Systems.
Infrastructure.
Files.
Documentation.

remains the exclusive property of Unlimited Claud.

The following actions are prohibited:

Copying.
Modifying.
Distributing.
Decompiling.
Commercially exploiting any content without prior written authorization.

12. Eligibility, Acceptable Use and Prohibited Conduct

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the services. The platform — and in particular any uncensored or unfiltered model — is intended for adults only, and by using it you confirm you are of legal age.

Even where uncensored or unfiltered models are offered for legitimate creative, research and personal use, you may not use the services or any output to:

Generate, request or distribute child sexual abuse material or any content that sexualizes minors.
Dox, harass, stalk, threaten, or obtain or expose the private data, credentials or identity of real people without their consent.
Create or improve malware, ransomware, spyware or exploits, or facilitate unauthorized access to systems, networks or accounts.
Commit or facilitate fraud, phishing, scams, identity theft or other financial crimes.
Produce disinformation, impersonation intended to deceive, or non-consensual intimate imagery of real people.
Plan or facilitate violence, terrorism, weapons or explosives, or serious physical harm.
Send spam, run abusive automation, infringe third-party rights, or otherwise violate applicable law.

Violating this Acceptable Use policy may result in immediate suspension or termination of your account and revocation of your plan and access, without any refund, and we may report illegal activity to the competent authorities and cooperate with any lawful investigation.

13. AI Output — Accuracy, Disclaimer and Responsibility

All responses are generated by artificial intelligence and may be inaccurate, incomplete, outdated, biased or offensive. Outputs do not represent the views of Unlimited Claud.

AI output is not professional advice (legal, medical, financial, psychological, security or otherwise). You must independently verify any information before relying on it, and you are solely responsible for how you use the output and for complying with all applicable laws.

The services and all output are provided “as is” and “as available”, without any warranty as to accuracy, fitness for a particular purpose, or results. Unlimited Claud is not liable for any decision, action, loss or damage arising from your use of, or reliance on, AI output.

Privacy Policy

14. Information Collected

We may collect limited information necessary to operate our services, including:

Discord usernames.
Discord IDs.
Email addresses.
IP addresses.
Basic device or browser information.
Usage and activity data.
Payment-related information.

15. Use of Information

Collected information may be used to:

Manage services and licenses.
Prevent fraud and abuse.
Improve our systems.
Provide technical support.
Maintain platform security.

If we have a reasonable suspicion that you are misusing your account or the services — including abuse, fraud, account or subscription sharing, violation of these terms, or any prohibited or illegal use — our staff may access and review your chats, messages and related account activity to investigate, confirm and address the suspected misuse, and to protect the platform and its users. We limit such review to what is reasonably necessary for these purposes.

16. Data Sharing

We do not sell personal information to third parties. However, we may share information when:

Required by law.
Necessary to prevent fraud.
Necessary to protect our services or users.
Investigations related to abuse or illegal activities exist.

17. Security

We take reasonable measures to protect stored information, but no system is completely secure.

By using our services, you acknowledge that:

There are inherent risks on the internet.
We cannot guarantee absolute security.
We are not responsible for breaches caused by third parties, external attacks, or user negligence.

18. Cookies and Similar Technologies

Our services may use cookies, logs, and similar technologies to:

Improve user experience.
Analyze traffic.
Maintain active sessions.
Detect suspicious activity.

19. Data Retention

We reserve the right to retain information for as long as we consider necessary for:

Legal compliance.
Security.
Fraud prevention.
Service operation.

20. Limitation of Liability

Unlimited Claud shall not be responsible for financial losses, data loss, direct or indirect damages, service interruptions, external failures, user errors, third-party issues, or misuse of our products.

All services are provided “as is” and “as available” without warranties of any kind.

Indemnification: if you abuse or misuse the services, violate these terms, or break any applicable law or third-party right, you agree to indemnify and hold Unlimited Claud harmless from any resulting claim, loss, liability or expense (including reasonable legal fees). This obligation applies only to claims arising from your own abuse, misuse or violations.

21. Termination of Services

We reserve the right to:

Suspend accounts.
Revoke access.
Cancel licenses.
Remove users from our communities.

without prior notice and for any reason, especially in cases involving:

Fraud.
Abuse.
Illegal activities.
Violations of these terms.

No refunds will be issued in cases of suspension or termination resulting from rule violations.

22. Contact

For support, legal inquiries, or questions related to these terms, you must contact Unlimited Claud through our official communication channels: use the Support Center in the app, or join our Discord.